AI adoption is a systems design problem.
We help growing companies embed intelligence into real operations — safely, measurably, and in a way your teams actually adopt.
Most AI initiatives fail the same way.
They start with a tool instead of a workflow. They skip governance and hope nothing breaks. They launch a pilot with no baseline and no kill criteria — then wonder why it never scales.
The problem isn't the model. It's the operating model.
Intelligence works when it's bounded, embedded in real systems, governed by explicit rules, and measured against economic impact. That's what we design.
Enterprise Intelligence Architecture
Four pillars. One operating model. Architecture before automation.
Workflow Architecture
Map operational topology and decision flow. Find where judgment, latency, and rework concentrate.
Agent & Tooling Design
Design bounded intelligence layers with explicit authority, approved tools, and human gates.
Governance & Risk Control
Define accountability, policy enforcement, monitoring, and rollback. Governance is safety engineering.
KPI & Value Measurement
Tie intelligence systems to measurable economic impact. Baselines, targets, kill criteria.
Structured. Bounded. Measurable.
Discovery
One call. We identify the highest-leverage workflow, confirm decision-makers, and validate fit.
Strategy Sprint
A fixed-fee, 2–3 week engagement. We deliver a complete architecture blueprint, governance model, KPI scorecard, and sequenced roadmap.
Handoff + Advisory
Your team executes the blueprint. We stay available for governance, measurement, and sequencing decisions — not implementation.
HelioDesk: Support Intelligence System
How the EIA framework mapped a support workflow, designed bounded agents, and projected measurable margin improvement.
Two lanes. Same rigor.
B2B SaaS companies ($10M–$100M ARR) who need a production-grade AI operating model — not another tool demo. CTOs, VP Engineering, and founders who want architecture, governance, and measurable value.
Operations-heavy businesses in Worcester and Central MA who want ROI in weeks — hours saved, faster response times, reduced rework. Same framework, scaled depth.
How ready is your organization?
Score your AI readiness across all four pillars in under 5 minutes. Get a personalized breakdown with specific recommendations.
Take the Assessment →Insights on building intelligence systems that work.
Practical frameworks for embedding AI into operations — safely and measurably. No hype. Delivered occasionally.
Start with one workflow.
Choose the workflow where decision density and latency are costing you money or growth. We'll show you what's possible.
Book a Discovery Call →